I am so fustrated tonight...or lets say...this early 2am morning. So apparently my norton virus protection expired. I renewed my subscription but the company didn't send me my confirmation email with my access code. I tried to call customer service. The lady couldn't understand me so we haggled over how to spell my name and what the letters were on my email address. After, she tried to sell me this product, and said no but she kept going at it...until she finally let me go. I then realized that this was the first step. She then transferred me to the "real" center and made me with for another 30 minutes or so. After 30 minutes- I gave up and just hung up. I think I got charged for international call...I'm not sure so I have to check with the hotel tomorrow. D* companies....I think they know I was calling internationally so they were making me wait intentionallly... or they were angy that I didn't buy their product.
I am so fustrated with technology. If I get a computer virus...I am blaming them.
Now, I have just sent an email and hopefully I get a reply from them soo. I am super, super, super fustrated with them. I only worry how much that long wait costed me.
Anyways...that is the start of my week.
Please read the next post for updates : )
Japan Excursion: Scroll to bottom of page for more pictures!
Kansai airport: 1 1/2 ride
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